Wema bank is one of the best banks with an efficient customer care system in Nigeria. If you want to contact the customer care agents at Wema bank, then this post is all you will need to do that as here we will be sharing all the various methods you can use to reach out to Wema bank using different channels.
In recent times, Wema bank has proven to be one of the best banks in Nigeria in terms of customer service because of the experienced customer care agents that they currently have in their organization.
These customer care agents are always ready to help you whenever you need them and are readily available 24 hours daily and 7 days a week.
The Wema Bank customer care agents are very easy to reach and also very quick to respond to your query. You can reach them with various platforms like phone calls, emails, live chat, and social media networks.
These customer care platforms can also be used at any time of the day if you ever encounter any challenges when performing normal day-to-day banking activities either at the banking hall or on your smartphone.
In this post, we’ll be sharing all the customer care platforms and contact details which has been made available for customers of Wema bank who might have problems with some of the banking platforms which they provide.
What Wema Bank Customer Care Agents Can Do For You
Below are some of the problems/issues which can be solved by customer care agents at Wema bank. You can also choose to make inquiries about some other products which you have little or no idea about.
- Account balance request
- ATM Card re-issuance
- ATM Card Blocking
- Cheque book request
- Stop Cheque order
- Information on branch / ATM locations
- Information on Products and Services
- Customer feedback management (complaints, commendations, and suggestions)
- Internet Banking/ Transaction password reset
- Account statement request via e-mail
Wema Bank Customer Care Details(Phone Number, Emails & More)
These are some of the best ways to contact the customer care agents at Wema Bank. These customer care agents can be accessed by two major channels and these are listed below.
1. Physical Meetings – If you desire to meet these customer care agents and have a face-to-face conversation with them, they are readily available at any of their bank branches near you or the Wema Bank head office.
To meet them, all you have to do is to go to any Wema Bank branch near you and lay your complaints to them and they will respond to you as soon as they can(this depends on the number of customers in the queue before you arrived).
2. Online Conversations – Don’t have the power for all the Wahala at the bank? Their customer care agents are readily available online to help you.
To get in touch with them, all you need to do is pick up your mobile device and reach them with the contact details which will be listed later in this post.
Wema Bank Phone Number(s)
Phone numbers have always been the best way to contact the customer care department of any organization because of faster response as they can’t often overlook phone calls from a customer or customers.
Below are the official phone numbers you can use to contact Wema Bank. These numbers can either be used to place direct calls or send a message via WhatsApp messenger.
- +234(0) 8039003700
- +234 0127777009
- 07000PURPLE (+234(0) 7000787753)
- +234(0) 7051112111 (WhatsApp)
Wema Bank Head Office Address & Other Details
- Head Office Address – WEMA Bank Plc, 54 Marina, P.M.B. 12862 Lagos Nigeria.
- Head Office Phone Numbers – +234 12778600, +234 12711697
- Head Office Email – info@wemabank.com
Other Ways To Contact Wema Bank
Below are some of the other ways you can use to reach Wema Bank customer service agents in Nigeria if you don’t have airtime to place a direct call or can use WhatsApp on your mobile device.
- Email – purpleconnect@wemabank.com
- FaceBook – facebook.com/wemabankplc
- Twitter – twitter.com/wemabank
- Instagram – instagram.com/wemabank/
- LiveChat – Wema Bank Live Chat
- Official Website – wemabank.com
