GTBank Customer Care & Contact Details

gtbank customer care

Searching for GTBank customer care details? Then this post has got you covered as we’ll be providing information on this and more in this article.

Guaranty Trust Bank Nigeria Plc (GTBank) is one of the leading banking institutions in Nigeria with so many customers from the country because of the various efficient and trusted banking services they provide.

GTBank is also a very popular bank amongst Nigerian youths and entrepreneurs because of various online platforms like the GTB mobile app, GTBank direct website, GTBank 737 mobile banking, and the GTBank customer care (GT Connect) which makes various banking tasks easier faster.

In previous times, solving simple problems related to your bank account like account blocking, card request and blocking, ATM card transaction issues, account reactivation and so on would only be resolved by visiting the nearest GTBank branch and standing in very long queues.

However, in current days, most banks in Nigeria have devised various online platforms to help customers solve some of these problems with their smartphones.

One of these easy online platforms provided by GTBank is GT Connect (GTBank customer care). These customer care agents are always available offline and online for 24 hours and 7 days a week. Some problems which you can request for help from GTBank customer care agents are:

  • General enquires
  • Block lost or stolen ATM cards
  • Re-activate abandoned GTBank accounts
  • Get information about the latest GTBank products and services
  • Check account balance
  • Request for a new card pin
  • Request for checkbook (this will be collected physically at the bank)
  • Request for an account statement and other numerous services offered by GTB customer care agents.

GTBank Customer Care(GT Connect) Details

This part of the article will contain the full details of GTBank online customer care, GTBank customer care phone number, GTBank live-chat etc.

GTBank Head Office Address

Plot 635, Akin Adesola Street, Victoria Island – Lagos.
Tel: +234 1 2715227

GTBank Customer Care Phone Number

  • +234 1 4480000
  • +234(0) 802900 2900. GTBank Whatsapp number if you want to contact them via Whatsapp.
  • +234(0) 803900 3900
  • +234(0) 700 48266328
  • +234 1 271 5227 (For corporate inquiries only)
  • +234(0) 8113791385(For investor relations only)

GTBank Customer Care Email Address

  • For complaints(which most people use): [email protected]. Please note that this is a specific GTBank email address for complaint only.
  • For investor relations: [email protected]

GTBank Customer Care Social Media Accounts

GTBank Customer Care Live Chat Option

You can also chat with a live GTB customer care agent using their self-care portal. To use this service, visit the GTBank website as provided above then click on the button which says “We are online… Chat with us“.

gtbank customer care live chat

Then you’ll be asked to fill in some of your personal details to continue chatting with the customer care representative. Please note that no sensitive details are required for this process.

gtbank customer care live chat option

Check Out The Customer Care Details Of Some Other Companies In Nigeria:

2 thoughts on “GTBank Customer Care & Contact Details”

  1. Hi
    An hotel is being booked through my Alc at Peaceland Hotel Somulu for a friend of mine,due to unforeseen circumstances the booking was cancelled then I was told that the refund of 53.70 USD is already being processed by Expedia and is now being processing by the bank. It’ll take a week for it to show up on my account.

    I was told to contact my bank for the processing regarding the refund with the transaction ID 6WAJ3GV6U…So how true is this?

  2. Greetings, I would like to known if there’s any possibility to open account with GTBank in Nigeria for i am living in Austria and I’m Nigerian.
    I would also like to be informed jf gtb forex exchange would be available for me from Austria to Nigeria.

    Leo patrick


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