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Fidelity Bank Customer Care & Contact Details

fidelity bank customer care
Fidelity Bank

No doubt, having the contacts of customer care agents of your bank is super important in case you run into problems using any of their banking platforms. This post will help you if you bank with Fidelity bank as we’ll be sharing various details of fidelity bank customer care agents and how you can reach them with ease.

Fidelity Bank is one of the leading banks in Nigeria and normally, one would expect their customer care system to be top-notch.

As we may expect, the fidelity customer care system is very OK and their customer care agents are always quick to respond to any query you might want to ask.

As a customer at Fidelity bank, there are times where you might have an issue and need to get it solved ASAP. The Fidelity customer care agents are always ready to answer you at any time of the day and also help you solve your problem in no time.

Some of the various platforms which you can use to contact Fidelity bank customer care agents include phone numbers(direct calls or WhatsApp), email address(es), and customer care agents at physical bank branches near you.

In this post, we’ll be sharing all the customer care platforms and contact details which has been made available for customers who might have problems with some of the banking platforms which they provide.

Fidelity Bank Customer Care Details(Phone Number, Emails & More)

This section of the article contains some of the best ways to contact Fidelity bank customer care agents in Nigeria. These agents can be contacted in two major ways and these are the online and offline method.

The offline method involves you going physically to their bank branches near you while the online method involves you using your mobile device to contact them with the contact details which will be listed in this article.

Any of the two ways mentioned above will work but we recommend you first try the online method to see if your issues can be resolved and if the online agents can solve it, then you can proceed to the physical bank branch to get your issues solved by physical customer care representatives.

Below are the Fidelity bank customer care contact details and head office address in Nigeria.

Fidelity Bank Customer Care Phone Number(s)

Direct phone calls and WhatsApp messages are the best ways to contact the customer care departments of any organization in Nigeria. Even as these are the best ways, we recommend you to state your complaints clearly for quicker response and if or when asked for the details of your ATM card, give the only first 6 card digits and the last 4 to ensure security. DO NOT GIVE ANYBODY YOUR PIN OR CVV NUMBER.

Below are the phone number(s) you can use to contact Fidelity bank.

  • 01-448-5252
  • +234(0) 9030005252. (for WhatsApp messages)

Other Ways To Contact Fidelity Bank Customer Care Agents

Couldn’t use the phone number option provided above? Here are other ways to contact workers at the customer service department at Fidelity Bank.

Some of the details here are the Fidelity bank live chat option, emails, website, social media handles, and head office address.

Email –

FaceBook –

Twitter –

Instagram –

LiveChatFidelity bank live chat link

Head Office Address – 2, Kofo Abayomi Street, Victoria Island, Lagos, Nigeria. You can also visit any of their branches near you as going to the head office is completely unnecessary.


Contact Us PageContact Fidelity Bank

Important Notice: No Customer Care agent working for Keystone Bank will or should ask you for any of your highly sensitive personal data like ATM Card PIN, CVV number, BVN number or Mobile Banking App or Online Banking password/PIN.

Do not give these details to anybody if asked as it is completely unnecessary. BEWARE OF SCAMMERS AND FOLLOW ONLY CONTACT DETAILS GIVEN IN THIS POST.

Check Out The Customer Care Details Of Some Other Organizations In Nigeria:

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U. Onyekachi

Programmer, content writer and senior editor at TheNigerianInfo. Contact me - Author posts