Most people in Nigeria today have been in one time or the other victims of armed robbers, phone snatchers, missing devices or even sim cards and so many other situations that can make one lose valuable accessories like your mobile device or SIM Card(s).
If you’ve been in any of the before mentioned situations before, you would recall that one of the best ways to salvage the situation is to search for a SIM card retrieval or mobile phone tracking service.
In this article, we’ll be sharing the methods and materials required to retrieve your lost Glo SIM card with the Glo Welcome back service.
Without wasting more time, let me show you the steps and requirements needed to retrieve your lost, stolen, expired, or damaged Glo SIM card easily.
Requirements For Glo SIM Card Replacement
For Glo Customer care agents to replace your SIM card at any Gloworld outlets, you should be able to show some proof of ownership of your SIM Card.
Below are the documents and/or materials needed for the Glo welcome back service
1) National ID – Accepted National ID’s include International Passport, Driver’s license, National Identity card, Voters card.
Note that some Gloworld outlets accept Employee ID/Trade Union ID or School ID cards while others don’t so it is better to go with any of the National ID’s I listed above to prevent disappointments. Also, any ID you’re submitting MUST carry a clear photo of you (the owner) otherwise, it won’t be accepted.
2) SIM Pack of the lost line. If you can’t find it, you can submit a police report or a court affidavit confirming that you’re the owner of the lost Glo line.
How To Retrieve Your Lost Glo SIM Card Easily With Glo Welcome Back Service
Glo SIM card retrieval service can’t be carried out at normal SIM card and recharge card vendors so you have to visit the nearest Glo office or Gloworld center as they do call it to retrieve your Glo line.
Below are the steps to take if you want to retrieve your Glo SIM card from anywhere in Nigeria
Step 1
Visit the nearest Gloworld office in your area and tell them that you want to retrieve your lost, damaged, or stolen Glo line
Step 2
You’ll be given a copy of the Sim card replacement form to fill. On this form, you’ll be asked to enter at least 3 numbers you do call frequently on a 30 day period, your phone number, last recharge amount and date of recharge, last data plan you bought, and at least 3 of your most visited websites (if you use the sim for browsing regularly), your other phone number, mother’s maiden name, and many other details.
Please note that you’re to fill only the ones you can remember. If you can’t remember some of these details, just leave them blank and these details are for verification purposes only.
Step 3
Provide the necessary documents needed for verification when asked by the customer care representative you’ll be assigned to and wait for the process to be completed.
Step 4
You’ll be given your new sim card pack after you must have paid the compulsory sim card retrieval fee of 100 Naira Only.
I advise you to slot in the Sim card and recharge within 3 hours max to prevent you from losing full access to the Sim card again.
Congratulations!. After you must have followed the above steps successfully, you should be able to use your Glo phone number for normal day-to-day activities like making and receiving calls, sending and receiving text messages, browsing, and all other things your former SIM card could do without any limits.
FAQs
1) Can I Do Glo SIM Welcome Back Online?
The answer to that question is NO. You can’t process Glo SIM replacement online rather you have to visit a physical Gloworld outlet near you. See the list of Gloworld outlets in Nigeria HERE.
2) How Much Does Glo Welcome Back Cost?
The Glo welcome back or SIM card replacement service costs 100 Naira Only.
I went to glo world for my welcome back then they said where I registered it it was not done well that they will have to register it again before they would do the welcome back and we don’t know when sim regiiwould start what do you think I can do
Just do as they say. Since they are Glo employees, they should know better.
Can i do welcome back without SIM pack I lost it
I don’t think you can. There are some numbers at the back of the SIM pack that they need.
can I do welcome back now and I have nin hope they will do it to me
I think they will. Just go to any of their GloWorld centers and try it out yourself. You already have the NIN so you have nothing to worry about.
Can I do glo welcome back without sim pack but I have nin
No, I don’t think you can do it without the SIM pack.
When is the sim registration start again
We have no idea for now but get you NIN because it will be compulsory when the registration finally starts. Thanks.
Please can u be able to do welcome back on my glo line i have the SIM pack is there any need for affidavit again?
Please is very urgent
if you have the SIM pack, you don’t need any affidavit. Thanks.
I retrieved my glo line today,but was told not to insert d sim in my phone till tomorrow,hope it won’t affect it?
Please do as you were told to avoid issues. Thanks.
Can I do sim replacement on someone behalf
I don’t think you can.
Please which of the glo office did you retrieve your line.. i have gone their office at opebi several times and all they keep saying was “their is system down come tomorrow”
Please try another Glo office especially the “Gloworld” ones.
I did welcome back on my glo sim pack yesterday I was ask if we work in the next 24 hours up till now it has not work why.
I retrieved my glo sim on Wednesday and was told to use it on Friday but unfortunately I forgot …I inserted it today..it’s not my misplaced number that was given to Me and I didn’t get the 900naira airtime I was supposed to get
Pls can I retrieve my sim without NIN
Can i welcome my glo sim card which lost for more than three months.I have the sim pack and my NIN.
I did a welcome back for my lost sim and it is over 48hours…the sim is not workikng
Please contact Glo customer care. They will help.
Good morning to the largest data offers, please i want to confirm something. I lost my glo line since 2018 but have found the pack now in 2021, can the sim be retrieve back. If possible what are the requirements please. Thanks
Since they are glo agents you have to follow everything they tell you so as to get your sim back
Can I do glo welcome back without knowing the name I use to register and I don’t have the sim pack?
I think you can if the name on the ID you provided matches with the name you used when registering the SIM. Please contact GLO customer care agents as they can explain better.
Plz I lost my sim card over one year now can I still do welcome back?
Hello, good evening.
I lost my phone about 4months ago, I’ve been to the Glo office several time with my court affidavit and NIN for welcome back but was told to go and re-register the lost SIM card before they can process the welcome back. Any help please?
I have an NIN but no sim pack can I retrieve my sim
Sadly, we don’t think you can retrieve your Glo line without the SIM pack. Please contact Glo customer care for more information.
Glo are not helping matters concerning lost sim.other network will give you their words that it has being activated that is all but glo have not been sincere
If I retrieve my glo sim and my previous sim has shared subscription will the new sim still have it
I think it should. Please give Glo customer care agents a call and they’ll give you a more correct answer.
can i retrieve my sim that was stolen four months ago. i have my nin but don’t have my sim pack
Please contact Glo customer care. Thanks.
Can I do glo welcome back , I have NIN and affidavit
Yes, you can do Glo welcome back. Just go to any of their offices and they’ll help you out.
Can I retrieve my glo sim after 9 months loss
Can I retrieve my gloves sim card, even though I wasn’t the one who. registered it
If it is in your name, then yeah. But if it is not your sim, then you can’t.
Is it the former number of a damaged/lost sim card that will still be effective on the new one given when purchased?
Yes!
It’s like hell replacing your glo line as against my experience at MTN and Airtel. , Why affidavit when my details are on the lost SIM..why #2,300 as against #100 on glo website? It mean I will be spending #700 for affidavit and #2,300 for the sim…it’s really not customer friendly .
I lost my glo sim card and I can’t also find my national id so please can I still retrieve it
Yes. You can use a court affidavit or police report in place of national ID.
I lost my sim card three yeas ago, how can I get it back with all the required documents
Proceed to any Glo World outlet and explain your situation to the customer care reps there.
Pls, Is it possible to retrieve a sim that I didn’t register by myself?
No, you can’t.
What if I can’t remember any of the numbers I do call frequently on the line,Can I still do the welcome back?
My sim has lost since last year January can I still retrieve it
Yes, you can.
I recently retrieve my glo sim but this is day 3, I can’t send messages, call nor browse.
But I noticed I was credited with #2000 today.
Is glo sim retrieval processes in stages?
No, it shouldn’t take stages. Go back to where you retrieved the line and complain.
I have lost my Sim Card since last year and i need urgently now so, i want to retrieve it, please is it possible or late already
Pls can I retrieve a sim that has been lost for a year now
Yes, you definitely can.
Can I retrieve my glo line back it was damage last month but am not the one registered the line but I been using it since 2008 and I can provide some call number there
When will glo upgrade their welcome back network?