Nothing sucks like having to buy another airtime just because your last data plan which you’re no longer interested in renewed automatically and this is the fate of many Glo subscribers who are stuck with data plans they no longer want to subscribe to.
If you’re tired of having your data plan on Glo getting renewed automatically without your knowledge, then you’re definitely not alone as this is the fate of a lot of Glo customers who have flooded social media platforms like Twitter and various online forums with complaints about the issue.
Canceling the Glo auto-renewal feature will help you gain more control over your spending and stop unnecessary airtime deductions without your knowledge whenever you recharge.
In this article, you will learn how to cancel auto-renewal on Glo using different methods. Using any of the methods, you should be able to unsubscribe from Glo auto-renewal and gain more control over your airtime and data subscriptions.
How To Cancel Auto-Renewal On Glo (Complete Guide)
Even as most Nigerians might see the Glo auto-renewal feature as an unofficial “scam“, Globalcom (Glo) has explained how useful this feature is, in fact, you get a particular data bonus whenever you automatically renew any existing data plan.
If you don’t like the auto-renewal feature that is activated by default on your Glo line, Glo has provided a way to cancel it completely and we will discuss the steps involved in detail below.
Here is how to stop auto-renewal on your Glo line.
- Navigate to your SMS/Messaging app on your mobile device.
- Send “CANCEL” (without quotes) to 127
- After successfully completing the step mentioned above, you should get a message/response showing that you’ve successfully opted out of Glo data auto-renewal.
And that’s how you can deactivate auto-renewal on your Glo line. This will work for canceling Glo auto-renewal on all mobile devices including smartphones like Android devices, iPhones, and iPads.
In most cases, simply sending an SMS to a designated number (127) from your Glo Line will stop auto-renewal completely but if that doesn’t work for you, we recommend reaching out to Glo customer care agents to cancel the auto-renewal on your working Glo phone number.
To contact Glo customer care, simply call then using the number – 121 and follow the prompts until you reach a human that will help fix your issue.
Alternatively, you can contact the Glo Customer Care agents on any of their official social media handles. Some of the official social media handles of Globalcom are listed below.
- Twitter – @GloCare
- Facebook – https://facebook.com/GloWorld
- Instagram – @globalcomlimited
- Email – email@example.com
Additionally, you can use the live chat function on the Glo official website to reach out to them. To do this, visit https://www.gloworld.com/ng/contact-us on your web browser and on the Live Chat symbol to chat with a live customer care agent.
How To Activate Auto-renewal On Glo Data Plan
If you’re looking to activate auto-renewal and not deactivate or cancel the feature on your Glo line, then we’ve also got you covered and in this section of the article, you will learn how to reactivate auto-renewal on your Glo data plan.
Reactivating auto-renewal on any Glo data plan is automatic and does not require any special USSD code or SMS and this is because Glo enables auto-renew by default any time you buy a data bundle until you deactivate it.
To activate auto-renewal on your Glo line, all you have to do is to subscribe to any data plan of your choice and always ensure you have up to the amount you used to purchase the data bundle in your airtime balance before the bundle expires.
That way, your data plan will always be renewed automatically without having to dial any USSD code or send an SMS.
In conclusion, deactivating or disabling the Glo auto-renewal feature is an easy and straightforward process that can save you money and avoid inconveniences.
Although useful in some cases, the Glo autorenewal feature can be very annoying since it is enabled by default without the consent of the Glo subscriber. Thankfully, there is a very easy way to disable the feature completely for your Glo data plan if you don’t need it.
If you landed on this article because you were searching for a step-by-step guide showing how to stop Glo auto-renew, we hope you found this guide helpful.