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You are here: Home / Information / Consat Customer Care(Play TV) Details

Consat Customer Care(Play TV) Details

April 29, 2025 by Onyekachi U. 10 Comments

consat customer care details play tv
consat customer care details play tv

Do you have some problems with your Consat TV decoder? Or maybe you recharged online and your decoder still shows some error messages? Most of these questions are what Consat customer care agents can answer.

This post will feature email addresses, phone numbers, social media accounts of Consat customer care agents, and the physical location of Consat TV’s head office in Nigeria.

Consat TV is also one of the most patronized pay-to-watch satellite TV in Nigeria. Unlike its major competitor in Nigeria – DSTV which is on the high end, Consat offers you some cool channels to watch for free when you activate your decoder.

They offer up to 53 free channels upon fresh installation and activation, and these free channels will run for 2 months after which you’ll be required to pay some money.

Without wasting much time, let’s look at the contact details of Consat customer care agents.

Please note that Consat TV has since rebranded and is currently known as Play TV.

Consat TV Customer Care Contact Details [Updated]

Below are the best ways to contact Consat customer care agents if you encounter any problem with your decoder or subscriptions.

Consat TV(Play TV) Phone Numbers

Consat customer care contact phone numbers are as follows:

  • 01-2778690
  • +234-1-2778690
  • +234-1-2778690
  • +234(0)8179371908

Consat Customer Care Email Addresses

The official email address for Consat TV is info@consat.tv

Consat TV(Play TV) Physical Address

– No 1, Continental Road Off CMD Road, Ikosi-Ketu Lagos, Nigeria

Working Hours

Weekdays 8 am – 8 pm, Saturdays: 9 am – 7 pm and Sundays: 11 am – 5 pm.

Consat TV(Play TV) Social Media Accounts

  • Consat Customer Care Twitter Handle – @PlayNigeriaCare
  • Official Twitter Handle – @PLAY_Nigeria

Consat TV(Play TV) Whatsapp Contact

Send a message on WhatsApp to 08171897798.

Consat TV(Play TV) Website

  • You can also visit their website on playtv.com.ng.
  • Contact them directly with the contact form on playtv.com.ng/contact-us/.

These are the easiest ways to contact Consat customer care agents in times of need. However, we recommend using phone numbers for quicker replies.

Have other questions? Or did you encounter some other problem when contacting them? Drop them in the comment section below and we’ll try our best to help you.

Filed Under: Information, Technology

About Onyekachi U.

Programmer, content writer and senior editor at TheNigerianInfo. Contact me - onyekachi@thenigerianinfo.com.

Reader Interactions

Comments

  1. Inyene Namnso says

    May 23, 2019 at 12:08 pm

    Please I have a Bitter experience with one of your Staff MR, HENRY NWANRO CHINAMERE, He came to my organisation on the 5th May,2019 to sell a CONSAT SATTELLITE DECODER for N12500 on promo, that i should call him for installation later in the day. on that day ,i called but he gave excuse that he is installing for someone else that he will come comethe following day with dish for my installation. Uptill now that i report this matter he has switch off his phone and no trace of him. please how can you help me.

    Reply
    • Aminu Abdullahi says

      November 28, 2019 at 5:32 pm

      I have similar experience with the same person, he collected #13,000 from me and switch off his phone

      Reply
  2. Okwuchukwu Maduka says

    August 23, 2019 at 11:01 am

    I reside in Asaba Delta State. How do I get touch with Consat. Do you have any company representative in Asaba? Would you oblige me the details.

    Reply
  3. Pastor Divine says

    January 4, 2020 at 8:16 pm

    Pls rectify my issue. All your Customer Care numbers are not connecting.
    I have renewed my subscription yet the channels are not showing except for the free ones..
    My smart card no is 206813286165

    Phone No :08038869736
    Thanks

    Reply
  4. Taju Fajolu says

    January 25, 2020 at 12:20 pm

    I subscribed for 3months promo in Dec. 2019 which qualifies me for additional one free month subscription.
    Since d beginning of this month I ve be having difficulties in accessing d various channels except d free ones.
    Kindly assist to rectify the fault.
    My card no is 206813632945
    My phone no is 08034028584
    Tank u

    Reply
    • Editorial Team says

      January 25, 2020 at 10:26 pm

      Please contact their customer care agents using the information we provided in the article. Thanks.

      Reply
  5. Temileyi says

    June 6, 2020 at 12:23 pm

    Please kindly activate my smartcard, its showing a notification that it has expired. The costumer care line is not connecting .
    Smart card number : 206818431831

    Reply
  6. BLESSING CHINENYE UZOR says

    July 21, 2020 at 1:34 pm

    Please reactivate my smart card … It’s not showing any channels, but the free channels are not showing….
    Here is my smart card number 206809936175
    Phone number: 08146191392

    Reply
  7. Amos says

    July 21, 2020 at 9:32 pm

    Please kindly help me out since February my consat has not been showing , it only indicating no signal so, what should i do next because my installer has check it and could not detect the fault. This is my card no 206811362140
    Phone number 08164522113

    Reply
  8. Omogunwa Abayomi Gilbert says

    July 14, 2021 at 1:27 pm

    Please what is wrong with the company because i cannot longer watch any program again and i was told the company fold up…

    Reply

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