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You are here: Home / Contacts / GoTv Customer Care & Contact Details

GoTv Customer Care & Contact Details

October 1, 2019 by Editorial Team 6 Comments

gotv-customer-care
gotv-customer-care

GoTV is currently the most patronized satellite TV provider in the whole of Nigeria simply because of cheap subscription renewals and the excellent customer care they provide for their users.

If you’re having issues with your GoTV decoder, subscription payments not reflecting, channels blocked, network issues, and more, then it is best to reach out to the GoTV customer care agents to fix these issues on your GoTV account.

In this post, you will find all the avenues to contact GoTV customer care agents. Some of these avenues which can be used to contact GoTV customer care include GoTV customer care numbers, email addresses, customer care live chat, and more.

Without wasting more time, let’s get into the article properly.

Gotv Customer Care Phone Number, Email, Live Chat, Website (Updated)

If you are a GoTv subscriber, there are quite a number of reasons why you might want to contact GoTV customer care.

Some of the reasons may include GoTV re-activation after subscription, paying for your GoTV subscription online, GoTV subscription code, gotv packages, GoTV easy activation, and more.

If you need to reach out to GoTV customer care agents to solve some of these issues on your GoTV account or decoder, below are some of the ways you can contact GoTV customer care.

Email Address

GoTv customer care email address is GOtvNigeria@multichoice.co.za.

You can always reach out to them by sending an email to that email address preferably from the email address linked to your GoTV account if you have one linked. This works best when you don’t have airtime to call them directly.

GoTv Customer Care Phone Number

GoTv customer care number for Nigerian GoTv subscribers is +234 803 904 4688 or simply 0803 904 4688. This is the best method of reaching their customer care agents if you want a very quick response when you’re without an internet connection.

This is also the GoTV customer care WhatsApp number just in case you want to chat with GoTV on Whatsapp. You can also give the number a call on Whatsapp and that should work too.

It is also worth mentioning that GoTV customer care phone numbers are not toll-free at the time of writing this article so you have to spend your mobile airtime for the phone call.

GoTv Social Media Accounts

GoTv representatives are also very active on social media networks like Twitter, Instagram, and Facebook. This is also a very good way of contacting Gotv customer care as you’ll get an almost instant(if not instant) response from them.

  • GoTv Twitter Handle – https://twitter.com/GOtvNg
  • GoTv Facebook Page – https://www.facebook.com/GOtvNg

GoTv Official Website

If you want to make other inquiries about GoTv before contacting GoTv customer care or you also want to use the live chat feature from GoTv, then you have to use their website which is https://www.nigeria.gotvafrica.com.

Other GoTv Platforms

  • GoTv USSD – *288*1#
  • GoTV SMS Shortcode – 4688
  • GoTv Physical Address – Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State.

Filed Under: Contacts

Reader Interactions

Comments

  1. Iwegbue Nelson says

    March 4, 2019 at 8:37 pm

    I have paid one hour ago but I can’t watch
    4613926933.

    Reply
  2. Mrs James says

    September 1, 2019 at 11:21 am

    For the past three days now my channel 9and channel 29 has not been showing. Pls how can i connect it back?

    Reply
  3. Ogunwale Abosede says

    October 16, 2019 at 10:00 am

    Comment:on the 10th of October Gotv charge me twice 1900 . please I want Gotv reverse my money back

    Reply
  4. Adeoye Deborah says

    October 23, 2019 at 4:33 pm

    I made a subscription of Gotv for a costumer on 21/10/2019 IUC no:2021799089 Name:Banuso Lara #1900,which is wrong the right no:2021799088 Oluwole Onikoje.

    Reply
  5. Daniel buruche says

    January 10, 2020 at 6:08 am

    Please I have recherche my 2 decorders through gtbank and no one is showing

    Reply
  6. Olusegun Samuel says

    July 20, 2022 at 8:23 am

    Please in addition, It’s Max package

    Reply

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